Privacy Policy

This Privacy Policy explains how OurMarket collects, uses, stores, and protects information when you use the OurMarket mobile application and related services.

Information we collect

Depending on how you use OurMarket, we may collect or process:

• Account information: email address, display name, Firebase user identifier, sign-in credentials processed by Firebase Authentication, and information used to confirm ASU email verification.
• Profile information: information you choose to associate with your profile.
• Marketplace content: listing titles, descriptions, categories, condition, price, notes, selected meetup location, listing status, and listing photos.
• Messages: direct-message content, timestamps, conversation participants, and read/unread state.
• Trust and safety information: blocked-user relationships, reports submitted to OurMarket, report reasons, related listing/user/thread identifiers, and information needed to investigate safety complaints.
• Event participation information: when event features are active, OurMarket may process event participation, station completions, giveaway allocations, and related integrity or audit records.
• Notification information: app installation identifiers, push-notification registration tokens, and delivery records such as conversation references, delivery status, and attempt counts. These are used to send and route message alerts.
• Technical information: information processed by Firebase and Apple services for authentication, database access, storage, app integrity, device attestation, notification delivery, and service reliability. This can include IP addresses and request metadata, device model, operating-system and app versions, language, time zone, installation identifiers, and SDK diagnostic information.

How we use information

We use information to operate and secure OurMarket, including to:

• Create and maintain user accounts.
• Verify eligible email addresses.
• Display and manage marketplace listings.
• Enable communication between users and deliver optional message notifications.
• Prevent abuse, enforce marketplace rules, investigate reports, and maintain platform safety.
• Operate event features when they are made available.
• Maintain service reliability, authentication, data integrity, and fraud prevention. Our infrastructure providers also use technical and diagnostic information to monitor and improve their services.
• Process account-deletion requests and related retention obligations.

Who receives information

Information you publish in listings and your public profile is visible to eligible marketplace users. Direct messages are shared with the participants in the conversation. Reports and blocked-user relationships are used to operate OurMarket's safety controls.

OurMarket uses Google Firebase services, including Authentication, Firestore, Cloud Storage, Cloud Functions, App Check, Firebase Installations, and Firebase Cloud Messaging, and Apple services, including Apple Push Notification service and device attestation. These providers process information to operate, secure, and maintain the services they provide. Their processing is subject to applicable service agreements and privacy safeguards. For more information, see Firebase Privacy and Security and Apple's Privacy Policy.

The public website and policy pages are hosted using Cloudflare, which processes web requests and related technical information to deliver and secure those pages. See Cloudflare's Privacy Policy.

Notifications and your choices

If you allow notifications, OurMarket associates a notification registration with your signed-in account so it can deliver message alerts. Alerts are sent through Firebase Cloud Messaging and Apple Push Notification service. The alert contains generic new-message text and routing identifiers; it does not include the message body. Opening an alert requires an authorized account to access the conversation.

You can turn notifications on or off in iPhone Settings under Notifications > OurMarket. You can continue using in-app messaging with notifications turned off. OurMarket checks your notification permission when it becomes active and, when able to connect, detaches the account's notification registration when permission is denied. Successful sign-out also detaches that registration. An alert already accepted for delivery may still arrive.

You choose which photos to share through Apple's system photo picker. If you grant camera permission for an active event scanning feature, you can change that permission in iPhone Settings. You can manage your profile in the app and request account or data help using the contact information below.

Advertising and tracking

OurMarket does not sell your account, listing, or message data, use it for advertising or marketing emails, or share it with advertising partners. OurMarket does not use advertising SDKs or cross-app or cross-site advertising tracking. Technical diagnostics collected by infrastructure providers are used for service operation and quality, as described above.

Location

OurMarket does not request your device's GPS location for normal marketplace use. Meetup locations presented in the app are selected from predefined options rather than collected from your device's precise location.

Photos and camera

Listing photos are selected using Apple's system photo picker. Camera access may be requested only for app features that require scanning, such as event QR codes when those features are active.

Content moderation and safety

OurMarket uses automated validation and user-reporting tools intended to reduce clearly abusive or objectionable content. Reports and blocked-user relationships may be stored so OurMarket can investigate complaints, enforce platform rules, and protect users.

Data retention

We retain information for as long as reasonably necessary to operate the service, maintain account and marketplace functionality, investigate safety issues, comply with legal obligations, and protect the integrity of the platform.

Notification registrations and delivery attempts have delivery eligibility limits. These limits stop further delivery; they do not automatically erase stored records. Delivery history used to prevent duplicate alerts or investigate failures, and installation records without an account or delivery token, may remain after an alert expires, notifications are disabled, or you sign out. Those actions do not delete your messages or account.

Some shared conversation, moderation, event-integrity, security, and deletion-audit records may remain after account deletion. Providers may also retain technical records under their service and security policies.

Account deletion

You can request account deletion in Profile > Delete Account. When completed, the workflow removes your account and profile records, your listings and their stored photos, and associated notification delivery jobs. It detaches your notification registrations and removes their delivery tokens and account association.

Shared conversations are closed, and account identity fields in shared messages are replaced with deleted-account identifiers. Message text is not automatically erased and may still contain information a participant included in the conversation. Moderation and event-integrity records may also be retained with direct account identity fields replaced or removed, alongside deletion-audit records, for safety, fraud prevention, and service integrity.

If you need help with deletion or information remaining in shared records, contact us using the details below.

Children's privacy

OurMarket is designed for college-community use and is not directed to children under 13. We do not knowingly seek to collect personal information from children under 13.

Security

We use authentication, access-control rules, app-integrity protections, and other technical safeguards intended to protect OurMarket data. No method of electronic storage or transmission can be guaranteed to be completely secure.

Changes to this policy

We may update this Privacy Policy as OurMarket changes. When we make material updates, we will revise the effective date shown above.

Contact

Questions about privacy, account data, or safety can be sent to K.ourmarketapp@gmail.com or through our Support page.